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Franchise drejer sig om at en virksomhed (franchisegiver)
giver andre virksomheder/personer (franchisetagerne) tilladelse til at
markedsføre sine produkter/serviceydelser under sit eget navn,
bomærke og markedsføringskoncept mod til gengæld at
yde en betaling herfor til franchisegiver.
Fordele
Fordelen for franchisegiver er at få udnyttet de markedsmæssige
muligheder for sit koncept med en minimeret risiko i forhold til selv
at opbygge en tilsvarende stor organisation. For franchisetager er fordelen
at man kan blive selvstændig med en begrænset investering
ved at "koble sig på" en anden virksomheds færdigudviklede
produkt/service-koncept, markedsviden, markedsføringsidé
og -tilrettelæggelse. Risikoen er stærkt minimeret fordi forretningen
allerede er gennemprøvet og har bevist sin levedygtighed.
Franchise er udbredt overalt og organisationerne er særdeles synlige
i vores liv - og den formentlig største på globalt plan er
McDonald.
| Noget længere
definition og forklaring fremgår bl.a. af den engelske
franchise-organisation's site :
"Franchising is a system of marketing goods and/or services
and/or technology, which is based upon a close and ongoing collaboration
between legally and financially separate and independent undertakings,
the Franchisor and its Individual Franchisees whereby the Franchisor
grants its Individual Franchisees the right, and imposes the obligation,
to conduct a business in accordance with the Franchisor's concept.
The right entitles and compels the individual Franchisee, in exchange
for a direct or indirect financial consideration, to use the Franchisor's
trade name, and/or trade mark and/or service mark, know-how(*),
business and technical methods, procedural system, and other industrial
and/or intellectual property rights, supported by continuing provision
of commercial and technical assistance, within the framework and
for the term of a written franchise agreement, concluded between
parties for this purpose."
Og mere forklaring fra det engelske site:
"The term 'franchising' has been used to describe many different
forms of business relationships, including licensing, distributor
and agency arrangements. The more popular use of the term has arisen
from the development of what is called 'business format franchising.'
Business format franchising is the granting of a license by one
person (the franchisor) to another (the franchisee), which entitles
the franchisee to trade under the trade mark/trade name of the franchisor
and to make use of an entire package, comprising all the elements
necessary to establish a previously untrained person in the business
and to run it with continual assistance on a predetermined basis.
The principle is simple - some companies choose to grow, not by
developing in the conventional way, but by granting a license to
others to sell their product or service. There are clear advantages
to this:
- You don't have to come up with a new idea - someone else
has had it and tested it, too!
- Larger, well-established franchise operations will
often have national advertising campaigns and a solid trading
name
- Good franchisors (BFA members) will offer comprehensive
training programmes in sales and indeed all business skills.
- Good franchisors can also help secure funding for your investment
as well as e.g. discounted bulk-buy supplies for outlets when
you are in operation
- If aware that you are running a franchise, customers will
also understand that you will be offering the best possible
value for money and service - although you run your 'own show',
you are part of a much larger organisation.
Who is in Control?
Each business outlet is owned and operated by the franchisee. However,
the franchisor retains control over the way in which products and
services are marketed and sold, and controls the quality and standards
of the business.
What are the Cost Implications?
The franchisor will receive an initial fee from the franchisee,
payable at the outset, together with on-going management service
fees - usually based on a percentage of annual turnover or mark-ups
on supplies. In return, the franchisor has an obligation to support
the franchise network, notably with training, product development,
advertising, promotional activities and with a specialist range
of management services."
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DFF
Herhjemme findes Dansk Franchisegiver
Forening, DFF, som også på deres site refererer til en
litteraturliste med både danske og udenlandske bøger.
På deres site opremses opgaverne således:
Franchisegiver har typisk følgende opgaver:
- Søge efter nye og bedre leverandører
- Sikre at sortimentet er up to date
- Varetage den landsdækkende markedsføring
- Have et centralt lager, der kan garantere hurtige leverancer
- Informere og uddanne franchisetager og hans personale
- Vedvarende overførsel af know how
Franchisetager har typisk følgende opgaver:
- Varetage kundekontakten og det endelig salg.
- Skabe en atmosfære, der er fremmende for salget.
- Vælge velfungerende medarbejdere.
- Disponere over et tilstrækkeligt og velassorteret lager.
- Lede virksomheden effektivt.
Fordele og ulemper
Ingen træer gror op i himlen. Naturligvis er der også ulemper
forbundet med franchise. Zeithaml & Bitner
har opstillet følgende tabel:
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Benefits
For Franchisers
Leveraged business format for greater expansion and revenues
Consistency in outlets
Knowledge of local markets
Shared financial risk and more working capital
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Challenges
Difficulty in maintaining and motivating franchises
Highly publicized disputes and conflict
Inconsistent quality
Control of customer relationship by intermediary
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For Franchisees
An established business format
National or regional brand marketing
Minimized risk of starting a business
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Enchroachment
Disappointing profits and revenues
Lack of perceived control over operations
High fees
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Checkliste for franchisetagere
Dagbladet Børsen citerer 25. september 2003 følgende råd
til franchisetagerne
- Hvad koster det at blive franchisetager, og hvad er indtjeningsmulighederne?
- Forlang dokumentation for påstande om især indtjening
eksempelvis via en underskreven revisorerklæring.
- Indhent regnskaber på franchisegiveren, så du får
en fornemmelse af, hvor solid virksomheden er, så du ikke
risikerer, at franchisegiver går ned med flaget, efter du
har satset på at finden din fremtid i denne kæde.
- Deler du franchisegivers holdning til koncept, serviceydelser
og forretningsetik?
- Kan du stå inde for de øvrige franchisetageres
forretningspolitik. Deres ry og rygte kan smitte af på din
forretning, fordi I er en del af den samme kæde?
- Hvordan er franchisegivers: Økonomi, ry i forretningslivet,
udviklingsevne, fremtidsperspektiver, leverandørpolitik
og rabatpolitik?
- Hvis du forpligter dig til at købe alle varer hos franchisegiver,
er de priser, du tilbydes, så også konkurrencedygtige?
- Under hvilke vilkår kan en kontrakt fornyes?
- Er det muligt at sælge sin franchisevirksomhed eller overlade
den til familie? Hvad er betingelserne?
Overvej også:
- Hvor mange ønsker at starte virsomheden sammen?
- Hvor stor startkapital er man villig til at indskyde? Og hvor
stor risiko er du villig til at løbe?
- Hvilken grad skal og kan din privatøkonomi og virksomhedens
økonomi skilles?
Det offentlige giver en række tilbud
om gratis eller billig rådgivning. Mange af de spørgsmål,
der skal afklares inden start af virksomhed, kan f.eks. en revisor
eller advokat svare på.
Kilde: Erhvervs- og Boligstyrelsen samt
NHC
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